Terms & Conditions

Welcome to SultanBooks.com. By using our website, you agree to comply with the following Terms & Conditions.

1. General Information
SultanBooks.com is an online bookstore for school, O-Level, A-Level books, stationery, and educational tools. You must be 18+ or under guardian supervision.

2. Products & Availability
We try to show accurate product details (title, price, edition, stock). Availability may change anytime without notice.

3. Pricing & Payments
All prices are in PKR. Payments via COD or listed methods at checkout. Prices may change due to publishers, suppliers, or market updates.

4. Shipping & Delivery
Orders are delivered to your provided address within the estimated time. Delivery may vary by location. Shipping fees (if any) are shown before checkout.

5. Returns & Refunds
Eligible only if items are damaged, misprinted, or incorrect. Request must be within 3 days. Exam papers, digital items, or clearance sales are non-refundable.

6. Intellectual Property
All content (logo, images, text, design) belongs to SultanBooks.com. Copying or reuse without permission is prohibited.

7. Governing Law
These Terms follow Pakistan’s laws. Disputes fall under Lahore courts.

8. Contact Us
📧 Email: support@sultanbooks.com